Terms & Conditions

Read our terms and conditions for using our services

Terms and Conditions of Sale and Use

NeymarBR Health: Affordable Online Pharmacy & Care

Last Updated: October 26, 2023

Welcome to NeymarBR Health. These Terms and Conditions ("Terms") govern your use of our website located at [Insert Website URL Here] (the "Website") and the purchase of any pharmaceutical products, health supplements, or related services ("Products") offered by NeymarBR Health ("We," "Us," or "Our").

By accessing this Website or placing an order, you agree to be bound by these Terms. If you do not agree to all the terms and conditions contained herein, you must not use this Website or purchase any Products.


1. General Provisions

1.1 Scope and Acceptance

These Terms, together with our Privacy Policy, constitute the entire agreement between you ("Customer" or "You") and NeymarBR Health regarding the sale and purchase of Products. These Terms apply to all transactions conducted through the Website, phone, or email.

1.2 Eligibility

By using this Website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, and that you have the legal capacity to enter into binding agreements.

1.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States (US), without regard to its conflict of law principles. All transactions are conducted in United States Dollars (USD).

1.4 Product Availability and Accuracy

All Products listed on the Website are subject to availability. We strive to ensure that product descriptions, images, and pricing are accurate; however, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.


2. Rights and Obligations of the Parties

2.1 Our Obligations

  • To provide accurate information about the Products offered, subject to the limitations set forth herein.
  • To process orders and ensure timely dispatch of ordered Products in accordance with Section 4.
  • To maintain the security and confidentiality of customer data in compliance with applicable data protection laws and our Privacy Policy.
  • To provide customer support via the contact channels listed in Section 7.

2.2 Your Obligations

  • To provide accurate, current, and complete information when registering an account or placing an order (e.g., name, address, contact details).
  • To ensure compliance with all applicable local, state, and federal laws regarding the importation and use of purchased medicinal products in your jurisdiction.
  • To use the purchased Products strictly according to the instructions provided by the manufacturer or your prescribing physician.
  • To not resell or distribute the Products purchased from NeymarBR Health without prior written authorization.

3. Order Placement Procedures

3.1 Placing an Order

An order is placed by submitting the required information on the Website and clicking the "Place Order" or equivalent button. This action constitutes an offer by You to purchase the Products.

3.2 Order Confirmation and Acceptance

An order confirmation email acknowledging receipt of your order will be sent to you. This confirmation email does not constitute acceptance of your order. Acceptance of your order and the formation of the sales contract only occurs when we dispatch the Products and send a shipping confirmation email to you. We reserve the right to refuse or cancel any order for any reason, including but not limited to fraud detection, stock unavailability, or violation of these Terms.

3.3 Prescription Requirements

For prescription medications, You warrant that any prescription provided is valid, issued by a licensed practitioner, and accurate for the quantity ordered. We reserve the right to verify the authenticity of any submitted prescription.

3.4 Pricing

All prices displayed are in USD ($) and are subject to change without notice. The price charged will be the price displayed at the time the order is confirmed (subject to Section 1.4 correction). Prices do not include shipping, handling, or import duties/taxes, which will be calculated and added to the total order amount upon checkout.


4. Shipping and Payment Terms

4.1 Payment Methods

We accept payment via the methods indicated on the Website during the checkout process. Full payment must be received and verified before any order is processed or shipped.

4.2 Shipping and Delivery

Shipping Locations: We ship to addresses within the United States (US) and potentially other jurisdictions as indicated on the Website. You are responsible for ensuring that the Products can be legally imported and used at the delivery address.

Delivery Times: Estimated delivery times provided are approximations and are not guaranteed. Delays may occur due to customs inspections, carrier issues, or external factors.

Risk of Loss: Risk of loss and title for the Products pass to You upon our delivery to the carrier. We are not responsible for loss or damage occurring during transit.

Customs and Duties: You are solely responsible for any customs duties, tariffs, taxes, or inspection fees levied by the destination country or region. We do not calculate or collect these fees.


5. Returns, Exchanges, and Cancellations

5.1 Right to Cancel (Non-Pharmaceutical Items)

For non-prescription items (e.g., supplements, health accessories), You may cancel your order prior to shipment notification. Once the shipment confirmation is sent, the order cannot be cancelled.

5.2 Returns and Exchanges (General Policy)

Due to the nature of the Products we sell (medications and health-related items), most items are **FINAL SALE** and cannot be returned or exchanged, unless:

  • The Product received is demonstrably defective, expired upon arrival, or incorrect due to our error.
  • We authorize a return in writing for specific, exceptional circumstances.

5.3 Defective or Incorrect Products

If You receive a defective or incorrect Product, You must notify us within seven (7) calendar days of delivery. You must provide photographic evidence of the damage or error. Upon verification, we will, at our discretion, either issue a refund or arrange for a replacement shipment.

5.4 Non-Returnable Items

Prescription medications, controlled substances, and opened health supplements are non-returnable due to health and safety regulations, unless required by mandatory consumer protection laws in your jurisdiction which supersede these terms.


6. Liability and Disclaimers

6.1 Medical Disclaimer

NeymarBR Health is an online pharmacy and retailer, NOT a healthcare provider.

  • The information provided on this Website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment from a licensed physician or pharmacist.
  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any new treatment or medication regimen.
  • Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

6.2 Limitation of Liability

To the maximum extent permitted by applicable law, NeymarBR Health, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or goodwill, resulting from:

  • Your use or inability to use the Website or Products.
  • Unauthorized access to or use of our secure servers and/or any personal information stored therein.
  • Any reliance placed on the information provided on the Website.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the Product giving rise to the liability, or $100 USD, whichever is lower.

6.3 Indemnification

You agree to indemnify, defend, and hold harmless NeymarBR Health against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your breach of these Terms.
  • Your use of the Products in a manner inconsistent with the prescribing physician’s instructions or standard medical practice.
  • Your violation of any applicable law or regulation.

7. Force Majeure

NeymarBR Health shall not be held liable or responsible to you nor be deemed to have defaulted or breached these Terms for failure or delay in fulfilling or performing any term when such failure or delay is caused by or results from causes beyond our reasonable control, including, but not limited to, acts of God, fire, flood, epidemic, pandemic, governmental action, war, terrorism, widespread labor strikes, or major telecommunications or internet failures.


8. Modifications to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of significant changes by posting the new Terms on the Website and updating the "Last Updated" date. Your continued use of the Website or placing further orders after any such changes constitutes your acceptance of the new Terms.

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.


9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

We strive to respond to all inquiries within 48 business hours.